> ## Documentation Index
> Fetch the complete documentation index at: https://docs.joinmassive.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I troubleshoot a connection failure?

Follow these steps:

1. Verify Protocol-Port Matching:
   * HTTPS: Port 65535
   * HTTP: Port 65534
   * SOCKS5: Port 65533

2. Check Credentials:
   * Format: username:password
   * Look for typos or spaces
   * Verify in [Profile](https://partners.joinmassive.com/profile) section

3. Test Configuration:

```bash theme={null}
curl -x "https://network.joinmassive.com:65535" -U "username:password" http://ip-api.com
```