Welcome to partnering with Massive! We use Bill.com to issue our invoices, here’s a quick guide on how to access and pay your invoices for the first time.
  1. Check Your Email: You will get an invoice sent to the email on file with Bill.com. This email will include a link to view and pay your invoice.
  2. Click the Link: Click on the link in the email. This will take you to a secure page where you can view the invoice details.
  3. Create an Account (if needed): If this is your first time using Bill.com, you may need to create a free account. This is a simple process that requires your email address and a password.
  4. View Your Invoice: Once you’ve logged into your account, you’ll be able to see the invoice. You can download or print it for your records.
  5. Make a Payment: If you’re ready to pay, you can do so directly through Bill.com using various payment methods. You can also save a credit card on file that will automatically be charged on your due date.
Need Help? If you have any trouble accessing your invoice or creating an account, please contact Jenn Starr at support@joinmassive.com. Important Note: This guide assumes you have received an email notification from us at Massive. If you haven’t received an email, please check your spam folder or contact us directly.